Frequently Asked Questions

Yes – ပန်းသွင်းမှု operates under a Curacao eGaming licence (licence no. 365/JOC). The licence obliges the site to follow strict anti‑money‑laundering (AML) checks, player‑fund segregation and regular third‑party audits. You can verify the current status on the Curacao eGaming register.

To complete KYC you must upload a clear photo of a government‑issued ID (passport, national ID or driver’s licence) and a recent utility bill or bank statement dated within three months. The documents are usually reviewed within 24 hours, after which you can deposit and withdraw without restrictions.

You can fund your account with Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and crypto (BTC, ETH, USDT). Minimum deposit is $10 (or equivalent) and the maximum per transaction varies by method—cards cap at $5,000, e‑wallets at $10,000 and crypto at $20,000. Withdrawals use the same channels; e‑wallet payouts are processed within 24 hours, card and bank transfers take 3‑5 business days.

New players receive a 100 % match on their first deposit up to $200. The bonus amount must be turned over 35 times before any winnings can be withdrawn, and you have 30 days to meet the rollover. Contributions differ by game type – slots count 100 %, table games 10 % and live casino 5 %.

Yes, in‑play betting is available for all FIFA World Cup fixtures. Odds refresh in real time with a typical delay of 2‑5 seconds, reflecting the live match situation. A cash‑out option is offered where applicable, allowing you to settle a bet before the final whistle.

In the ‘Responsible Gaming’ section of your account settings you can set daily, weekly or monthly deposit caps, activate a time‑out (cool‑off) of up to 30 days, or request self‑exclusion for a period of six months or longer. All limit changes take effect immediately and cannot be overridden without contacting support.